School History Touchscreen: Why You Need Full Service Instead of DIY
Schools across the country face a critical choice when implementing digital history touchscreens: tackle the project themselves with a DIY approach or partner with a full-service provider offering comprehensive white glove support. While DIY initially appears cost-effective and straightforward, the reality proves far more complex. Schools that choose the DIY route commonly encounter overwhelming data entry demands, technical implementation challenges, ongoing maintenance burdens, incomplete historical research, inconsistent content quality, and ultimately, displays that launch months behind schedule—if they launch at all.
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White Glove Support: How Rocket Alumni Solutions' Customer Success Team Sets the Standard for Excellence
Implementing digital recognition technology at educational institutions involves far more than simply installing hardware and software. Schools and organizations need partners who understand their unique challenges, provide hands-on guidance throughout implementation, and deliver ongoing support that ensures long-term success. Yet many technology providers offer only basic technical support, leaving institutions to navigate complex implementations alone while struggling to maximize their investment value.
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